Day to day you will be responsible for:

• Dealing with customers, both face to face and on the phone
• Cash Invoicing
• Data entry into Excel Spreadsheets & internal systems
• Processing documents for deliveries and collection
• Greeting clients and visitors, sorting post, filing etc.
• Comply with all relevant legislation as well as airport authority and carrier security requirements
• Comply with Swissport Standard Operating Procedures (SOP’s)
• Operate any necessary machinery

To be successful in this role you will need to be or have:

• In possession of at least three GCSE’s or equivalent
• Ability to speak and understand the English language
• Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
• Ability to travel to the airport at times where public transport is not available
• Excellent communication skills (written and verbal)
• Must be IT literate and able to learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather if required
• Able to demonstrate good customer service
• Commitment to continuous improvement
• Self-motivated and able to work independently
• Previous experience working in an aviation environment is desired