YMCA Leicestershire - Casual Support Worker

We're looking for Casual Support Workers to work within our Housing and Homelessness teams to provide support to the young people who are residents at YMCA Leicestershire and to offer practical support to adults using the Y Advice & Support Centre (YASC)

Position: Casual Support Worker

Salary: £11.67 per hour

Location: Leicester City Centre/ Aylestone

Hours: Zero Hours Contract (As and when required between the hours of 8am – 10pm and weekends)

Closing date: 4th October 2024

Interviews will take place for this role as suitable applications are received and the role may close before the closing date upon a successful candidate being appointed.

Benefits include: Health Cash Plan, Free Car Parking at the Aylestone Centre, Free Gym access, Blue Light Discount Card and Complimentary Y theatre tickets.

About the role:

All support workers within the Housing Support Team provide coaching, advice, support and practical measures required to enable positive progression out of homelessness to young people aged 16 – 25 liaising strongly with external agencies and specialist internal teams such as Complex Needs, Skills Coaches and Safe and Sound project.

Support workers within our Y Advice & Support Centre (YASC) provide advice, one-to-one and practical support for people who are experiencing homelessness and/or vulnerably housed.

Key responsibilities will include:

• To develop positive relationships with residents of YMCA and YASC service users, determined by their individual needs, by applying the principles of advice/ information, guidance, support, advocacy and empowerment.
• To support housing staff in helping young people identify and meet their personal, social, health, learning and employment needs
• To support the YASC team in signposting service users to partner agencies as appropriate
• To act as a positive role model and mentor for young people and adults, providing them with encouragement, support – emotional & practical and challenge to help them identify the actions and changes needed in order to meet their goal

About you:

As a Casual Support Worker, you will have excellent interpersonal skills, with evidence of establishing and maintaining good working relationships with both young people, adults and multi-agency teams. You will also have written and oral communication skills as well as a high level of honesty, integrity, confidentiality and the ability to deal with challenging behaviour in a professional manner.

To succeed in the role of Casual Support Worker, your key skills will include:

• A recognised formal qualification in Social Work, Youth & Community Development, Housing, Criminology or relevant Social Science to degree level or equivalent or relevant work experience.
• Proven experience of working across sectors with multi-disciplinary team
• Experience of working in the voluntary and charity sector
• Knowledge and understanding of the needs of the issues affecting adults experiencing homelessness

About the organisation:

YMCA Leicestershire is a vibrant charity offering supported accommodation for young people aged 16 - 25, adult homelessness services, children’s residential care, sports facilities and The Y Theatre, Leicester’s oldest theatre.

YMCA Leicestershire is the largest voluntary sector provider of accommodation to single homeless young people within Leicester and over the last 10 years has delivered the Leicester City Council contract for delivery of accommodation-based housing related support for young people

Our vision is for every young person to have a safe place to call home and the support they need to create lasting change in their lives.

YMCA Leicestershire’s East Street site consists of 8 accommodation clusters providing 36 units and 13 individual 1-bedroom apartments.

The Aylestone Centre consists of 30 single furnished rooms with shared kitchen and bathroom facilities and 4 self-contained flats across five detached houses. The site also has an education suite and is situated within 17 acres of green belt land.

The Y Advice & Support centre (YASC) is a direct access day centre which provides advice, one-to-one and practical support for people who are experiencing homelessness and/or vulnerably housed.

YMCA Leicestershire has several dispersed properties around the city which accommodate up to 5 young people per house, through our pathway into employment education and training. These young people are independent and in the last stages of our supported accommodation before moving into fully independent living.

We believe that: Everyone should have a fair chance to discover who they are and what they can become.

We are committed to reflecting the multi-cultural/religious nature of their City and County and providing services. As such, they welcome applications from all communities regardless of belief, gender, ability, sexuality, race, or economic circumstances.

Job Type: Zero hours contract

Pay: £11.67 per hour

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person

Application deadline: 04/10/2024
Reference ID: CSWSept24