Communications Officer

Contract: Healthcare

Location: East Kilbride, G75

Hours of work: 20

Working Pattern: Various Shifts as per business needs - 5/7 days

Contract Type: Permanent

Salary: £12.11 - £13.15

We are looking for Communications Operatives preferably with communications experience in a business setting.

We require a highly motivated flexible individual to work as part of our communications team within Hairmyres Hospital. Experience of a similar role is essential.

As a Communications Officer, you will provide an efficient and responsive service, maintaining a courteous and professional approach at all times whilst on NHSL premises.

Keyboard skills will be a requirement for this post, however, the successful candidate will undertake a full training programme.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

• Answer incoming calls and face-to-face queries where required, promptly and in a polite manner, assisting callers and visitors in identifying the correct department /number and connecting calls or directing visitors accordingly.
• Log and despatch all Helpdesk requests in line with Trust and Company requirements and ensure all requests are accurately logged in a timely manner.
• Ensure all calls/tasks are distributed effectively to the appropriate person and/or department.
• Implement the appropriate procedures in the event of a major incident, bomb, fire, cardiac arrests and other notified emergencies in accordance with the Trust and Company procedures.
• Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.
• Conduct yourself in a professional manner whilst on Trust and Company premises.

About You

• Important to have good communication.
• Be reliable and able to work well as part of a team.
• Able to cope well under pressure.
• Applicant must be able to be flexible with working patterns, times and roles.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types: Part-time, Permanent

Pay: £12.11-£13.15 per hour

Expected hours: 20 per week

Work Location: In person

Reference ID: 135321