At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends. By creating positive moments for each other, you can make a difference and improve your experience.

Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience. We hope you look back and feel that Foundever was a highlight in your career.

This is a inbound customer services role, where you'll be a brand ambassador for an amazing retail client. Full on site training will be provided, so experience is not essential.

If you have a passion for delighting customers, then we already have that in common

We're looking for:-

• Confident communicators and able to deal with customers via email and Telephone.
• Able to work with a level of autonomy.
• Excellent at navigating through multiple computer systems.
• Able to work as an individual but also contribute to our fantastic culture.
• Pro-active in resolving problems as and when they arise.
• Able to work to high levels of accuracy in a fast paced environment.
• Take satisfaction in troubleshooting and resolving problems.
• Is comfortable with multitasking and multi-screen environment.
• Strong team player with ability to organise, coordinate and execute on details

.

What we offer ....

Full -time permanent contract.

37.5 hours per week, between the operating hours of:-

Monday - Friday 08:00 - 20:00, Saturday 09:00 - 19:00, Sunday 10:00 - 18:30

Work Location: Onsite - Hybrid options available once training is completed

Plus

• Industry Leading training and support.
• Work from home opportunities
• Continued development and opportunities.
• Wellness Programmes
• Company events
• Casual Dress Code

Wagestream

All employees get access to this money management app gives you access to a toolkit of services built around your pay. It can help you to:

• Use Flexible pay to choose when to get paid throughout the month.
• Track your shifts, earnings and spending in one place.
• Build a rainy day pot to reduce financial stress and reward yourself in the future.
• A Benefits checker to calculate what government support you could be missing out on.
• Chat to a Financial Coach to get expert guidance about your money.
• Get discounts on your shopping with Vouchers.

What are you waiting for? Apply NOW and join our Newcastle family!

#newgb04

Data Notice The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Job Types: Full-time, Permanent

Pay: £22,308.00 per year

Benefits:

• Canteen
• Casual dress
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Transport links
• Work from home

Work Location: In person

Application deadline: 25/09/2024
Reference ID: #newgb04
Expected start date: 30/09/2024