Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary

Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.

Benefits

• 9% combined pension
• 25 days annual leave
• Holiday trade scheme
• Flexible benefits

This role is a FTC for 6 months.

Key Responsibilities

- To assign the candidate to the most appropriate element of the Maximus UK service or that of another service partner.
- To support candidates to identify their barriers to gaining employment and sustaining employment.
- To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment.
- To meet or exceed KPIs and performance targets as set by the Line Manager
- To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance
- To make effective use of appropriate resources to ensure commerciality and value for money
- You may be required to perform one or more of the activities below as required
- Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate’s barriers to gaining or sustaining employment.

Experience Required

- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
- Strong interpersonal skills, specifically around listening, questioning and building relationships
- Influencing skills that promote commitment and action
- Customer focused with a strong commitment to customer care
- Computer skills
- Numeracy and literacy skills to facilitate management reporting
- Strong team player with a positive and flexible approach to both work and colleagues.
- Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs
- Ability to plan and organise workload to meet required targets and deadlines.
- Experience of working to structured targets and deadlines
DESIRABLE
- Demonstrable experience of working in role where, sales, promotional or influencing skills are required
- Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services
- Ability to network develop partnerships

Job Types: Permanent, Fixed term contract
Contract length: 6 months

Pay: £27,300.00-£29,400.00 per year

Schedule:

• Monday to Friday

Work Location: In person