Contract type: Permanent

Location: Baginton, Coventry

Shift: Monday-Friday / 19.00-04.30

Why choose DHL eCommerce?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2023 and achieved Top Employer accreditation for the 3rd year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

We are looking for a Process Supervisor; this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to work place safety and operational efficiency.

This position will be 45 hours per week across five shifts.

Key Responsibilities

• To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
• To ensure all team members receive training and development to encourage a coaching and feedback culture.
• To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
• To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
• Take initiative and make decisions that are right for colleagues, customers and the operation.
• The ideal candidate will have:
• Minimum of 1 year working experience in a comparable or acting supervisory role.
• Experience of managing large teams (20+)

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.