Security Supervisor

Contract: Banking

Location: Edinburgh, EH12 9SE

Hours of work: 42

Working Pattern: Twelve hour shifts
Four on, Four off
Days, Nights, Weekends & Bank Holidays

Contract Type: Permanent

Salary: £13.13

Are you passionate about safety and delivering a great customer experience?

As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

The Security Supervisor will be a key member of the operational team responsible for managing the team of Security Officers and day to day operations.

In this role, you will ensure that the highest level of security and safety of all customer sites and personnel is maintained.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

• Day to day supervision, co-ordination and scheduling for the security team at all three locations
• Work closely with our client, customers and colleagues to resolve all queries in a timely and effective manner
• Attend and manage all emergency situations, act as the incident commander to ensure the security team effectively support and resolve any potential emergency
• Maintain rotas, holiday arrangements and sickness
• Ensure all security areas are kept clean and tidy
• Ensure the effective delivery of security services to include access control, patrolling, CCTV operation and incident response
• Assist the management team and client by carrying out investigations in accordance with ISS P&C policies
• Ensure all duties are carried out in an honest, ethical and professional manner
• Report directly to the Security & Risk Manager
• Ensure all weekly, monthly and quarterly audits are completed

About You

• MUST have an SIA Door Supervisor Licence
• Excellent team-working, organisation and interpersonal skills
• Clear and confident communication skills, to interact with clients, customers and our colleagues
• High standards of personal appearance and presentation
• The ability to remain calm and professional under pressure
• Good computer literacy
• Experience supervising a security team
• Motivated by playing apart in continued improvement, to include the professional development of your team
• Strong attention to detail and observation skills
• A team player with good customer service skills
• New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types: Full-time, Permanent

Pay: £13.13 per hour

Expected hours: 42 per week

Work Location: In person

Reference ID: 135196